Cancellation policy
As a courtesy to our artists and guests we require at least 24-hours notice if you need to cancel or reschedule your appointment. We require that you notify us of any changes or cancellations 24 hours prior to your scheduled appointment time to avoid 50% of cancellation charge plus 18% gratuity. For any cancellations with less than 24 hours notice or no-shows, full value of reserved salon service will be applied plus 18% gratuity. For group bookings over 4 people, we require 72 hours notice.
If the booking has been made with a gift voucher, please be advised that Vie reserves the right to cancel any prepaid voucher or gift certificate if an appointment is canceled with less than 24 hours notice or if a no show occurs.
If the booking has been made with a gift voucher, please be advised that Vie reserves the right to cancel any prepaid voucher or gift certificate if an appointment is canceled with less than 24 hours notice or if a no show occurs.
Pets
Guests are permitted to bring one small (under 5kg) well behaved dog with them into the salon. For the convenience of other guests, your dog must be kept in a dog bag while in the salon. Service animals are of course always welcome!
Children
We offer The Mini Manicure and The Mini Pedicure for children under 10 years of age. Anyone over 10 will be required to pay the regular treatment price.
Parental consent will be required for any booking for a client under the age of 16 (we will ask you to complete a consent form at the beginning of the appointment). The parent or guardian is required to be present throughout the treatment.
Due to the restricted and busy environment at Vie, we unfortunately can't accommodate any children not having a treatment in the salon.
Due to the restricted and busy environment at Vie, we unfortunately can't accommodate any children not having a treatment in the salon.
